Shipping and Returns

Shipping Policy

At Capicu Cigars LLC, we take immense pride in the craftsmanship of our hand-rolled cigars. As a small business just starting out, we are dedicated to providing our customers with the highest quality products made with care and precision.

Current Shipping Status
While we are excited to share our hand-rolled cigars with you, we currently have limited inventory and supplies, which means we cannot facilitate shipping at this time. Our commitment is to grow and expand our customer base, and we are actively working to increase our inventory to meet demand. We appreciate your understanding and patience as we establish our brand.

Expected Shipping Timeline
We are working diligently to restock our products and resume normal shipping operations. While we cannot provide a specific timeline for when shipping will resume, we encourage you to check our website regularly for updates regarding the availability of products and our shipping capabilities.

Return Policy

At Capicu Cigars LLC, we stand by the quality of our handmade cigars and are committed to customer satisfaction. However, due to the nature of our products as custom tobacco items, we do not accept returns or offer refunds. These products cannot be restocked or resold once sold.

Nature of Sales The unique nature of handcrafted cigars means that each order is final. We ask our customers to carefully consider their purchases. If you need assistance with selecting a product or have questions about our offerings before you order, please do not hesitate to reach out to our customer service team.

Contact Us
If you have any questions about our shipping and return policies or need assistance, please feel free to contact us at info@capicucigars.com